What happens during identity verification?

Recipients complete a one-time identity check through Didit. You scan a government ID and take a selfie so Didit can confirm the document and person. Handback then checks whether the address read from the approved ID matches the home address registered in the app.

Didit may process the ID image, selfie, and verification information under its own privacy terms. Handback receives the decision plus the name and address extracted from the ID. Handback does not receive or store the government-ID document image or selfie.

Your ID is never shown to a finder, recipient, or other Handback user.