How long does Handback keep package information?

Handback keeps package and handoff information while it is needed to run the recovery, prevent abuse, resolve disputes, and meet legal obligations. Open, unresolved package reports expire after 90 days; their stored photos are deleted with the expired report. Package watches also expire after 90 days.

A finder can delete an upload they no longer need, which removes the package record, active matches, related notifications, and stored photos. Deleting an account removes associated profile and package data.

Limited safety reports, audit records, backups, fraud-prevention records, purchase records, or legally required information may be kept longer. See the Privacy Policy for the full retention terms.