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How to photograph a shipping label

Updated Sep 14, 2026 · 1 min read

Handback asks for two photos: the shipping label and the whole package. The label photo is used to read the recipient name, delivery address, carrier, and tracking number. The package photo helps the verified recipient recognize the parcel after claiming it.

For the clearest scan:

  • Put the label flat in good, even light.
  • Keep the full recipient block and barcode in frame.
  • Avoid glare, shadows, blur, and steep angles.
  • Retake either photo before continuing if it is hard to read.

For normal accounts, photos are taken live in the app rather than selected from the photo library.

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