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Handback read the label incorrectly
Updated Sep 14, 2026 · 1 min read
Nothing is submitted while Handback is reading the label. On the confirmation screen, compare every field with the printed label and correct the tracking number, recipient name, street, unit, city, state, ZIP, or carrier before tapping Looks right — submit.
If the label is too hard to scan, choose Hard to read? Fill it in and enter the delivery details yourself. If Handback finds a second tracking number or cannot verify the carrier format, check the number printed next to the carrier barcode.
Use Retake the photos when the image itself is blurry, cropped, or covered by glare.