How do I contact Handback support?

In the app, open Account → FAQs & contact → Email support, or email hello@radsoftinc.com.

Include:

• What you were trying to do and what happened.
• The package ID beginning with PKG-, if the issue concerns a recovery.
• Your phone type, operating-system version, and Handback app version.
• The exact error message and when it appeared.

Do not email a government-ID image, selfie, password, pickup code, or full tracking number unless support specifically asks for information needed to resolve the case.