Account
How do I add household members or other names?
Updated Sep 14, 2026 · 1 min read
Open Account and choose Names on your mail. Keep your primary name as it appears on deliveries, then add up to five other names for household members, a maiden name, nickname, or another spelling that legitimately receives packages at your address.
Handback compares the label with all saved names when looking for a match. Remove names that no longer receive packages at your home. After identity verification, the primary name is set from the verified ID and cannot be edited, but additional names can still be changed.